It was an evening on September 10, 2001. I watched the "Life Is Beautiful" film directed by and starring Roberto Benigni, with my wife Nevenka and our son Zlatan. We laughed, we cried. The evening I will never forget.

The following day, I headed out to work. As usual, I was taking the F train...

In this article, we'll discuss three top positive psychology tools and how you can use them to improve your business.

KEY POINTS: 

• Mindfulness
• Resilience
• Gratitude Journaling 

KEY POINTS

• Remember why we all gather together – to share our stories, build traditions and to count our blessings.
• People want to be heard and they need connection. Listen and get curious.
• Remember: what they say is about them; what you hear is about you.
• Don’t let their personal...